Indicators of Success: Understanding KPIs
Marcus Hagood, EMS Director
Mike McKennon, EMS Consultant

Assessing where your business is now, creating specific goals for where you want to be, and implementing a strategic plan for getting there is the best recipe for enhancing your enterprise. In this session, we discuss:

• Why setting metrics is a critical part of setting and achieving goals.
• Which tools and technology you should be leveraging to assess your business and use these insights to define your short- and long-term business priorities.
• Which metrics are best applied to monitor progress for your specific path.

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